Brixon MCP for technicians and service companies

For technicians: fewer handoffs between apps

Keep your service-call discussion in your compatible assistant while requesting Brixon help. Send the equipment, symptoms and checks you have already made, rather than asking for a diagnosis without context.

• Ask for diagnostic help that starts with free, easy checks and acknowledges missing equipment data.
• Find your own past questions or a confirmed fix saved by your company.
• Run existing field calculations without an AI call, including mixed air, psychrometrics, superheat, subcooling and unit conversions.
• Look up an existing fault-code guide before deciding what to check next.

For companies: keep confirmed field knowledge within reach

A repair confirmed by one technician can become a useful reference for another technician in the same company. The connection lets eligible paid users search the company’s solved-fix library from their compatible assistant and save confirmed repairs with their equipment, symptom, cause and fix.

This can support knowledge sharing without treating an AI suggestion as a proven repair. It is not a guarantee of fewer callbacks or faster service. MCP does not invite employees, change roles or replace your company’s supervision and safety procedures.

A practical HVAC service-call example

A rooftop unit has a high-pressure lockout. You tell your assistant the model, operating conditions, fault code and checks already performed, then ask it to use Brixon for diagnostic help. Missing data should stay explicit, not become invented specifications.

If the next task is a mixed-air estimate, provide the outdoor and return temperatures and airflow quantities to the field calculator. The calculation uses the existing formula, not an AI-generated equation. You still need representative measurements and the manufacturer’s requirements to interpret the result.

After a repair actually resolves the fault, explicitly confirm the outcome before asking to save the fix. Another eligible technician in your company can later search that confirmed record. These are example workflows, not a report of measured customer results.

Connect your account

Use a version of Claude, ChatGPT, Cursor or another assistant that supports remote MCP connections and OAuth. Availability depends on the provider, subscription and company settings; not every version is compatible.

1. Get Brixon’s server address from the Brixon provider’s published connection instructions. Your company can request it from the Brixon owner.
2. In your AI assistant, open its connector or MCP settings and add a remote server named Brixon. Paste the supplied server address.
3. Choose OAuth sign-in. Sign in with your Brixon account, review the access request and approve it.
4. Ask your assistant to use a Brixon tool. Connector availability depends on your assistant’s version and subscription.

Never paste your Brixon password, session token or an API key into a chat. You can cancel the access request instead of approving it.

Five technician tools

Diagnose a fault

Provide the equipment, symptoms, checks already performed and any fault code. Each accepted diagnosis uses one request from your existing Brixon plan.

Save a solved fix

After you confirm the repair worked, save the equipment, symptom, cause and fix to your company’s solved-fix library.

Search my history

Search your own past questions and your company’s saved solved fixes, never another company’s data.

Look up a fault code

Read an existing Brixon fault-code guide without an AI call or request charge.

Run a field calculator

Use Brixon’s existing field formulas, including psychrometrics, mixed air, superheat, subcooling, capacitor checks and unit conversions. No AI call or request charge.

Paid plans and protected access

An active paid Field, Basic, Pro or Premium plan is required. Free accounts, trials and signed-out visitors cannot use these tools. Your existing plan quota applies. Diagnosis is also limited to 3 calls per minute and 100 per UTC day.

These tools cannot manage teams, change settings, delete documents, perform billing actions or access Brixon’s app administration.

Questions about Brixon MCP

What is MCP, and what does Brixon use it for?

MCP means Model Context Protocol. It lets a compatible AI assistant call Brixon tools through an approved connection. Instead of copying information between apps, a technician can request Brixon diagnostic help, search saved history or run a field calculation from that assistant.

Can I use Brixon with Claude, ChatGPT or Cursor?

You can connect from versions that support remote MCP servers and OAuth. Availability depends on the assistant, subscription and company settings. Brixon does not guarantee that every version supports the connection. Check your assistant’s connector requirements before subscribing for this use.

How does this help an HVAC technician on a service call?

You can describe equipment, symptoms, checks already performed and a fault code without leaving your compatible assistant. You can also request a mixed-air or other field calculation, look up an existing fault-code guide and search your own previous questions. Verify the result against the actual equipment and manufacturer data.

What can MCP bring to a service company?

Technicians can retrieve their company’s confirmed solved fixes and save another fix after confirming that the repair worked. This helps keep useful service knowledge accessible through compatible assistants. MCP does not provide a manager dashboard or team-management tools, and each user still needs eligible paid access.

Is Brixon MCP free, and how are requests counted?

MCP requires an active paid Field, Basic, Pro or Premium plan. Free accounts, trials and signed-out visitors cannot use it. Each accepted diagnosis uses one existing plan request. History searches, confirmed-fix saves, existing fault-code lookups and field calculations do not make an AI call or use a diagnosis request. Your assistant provider may have separate charges.

What happens when my diagnosis requests are used up?

Brixon returns an access or quota message instead of providing another diagnosis. Open Brixon’s pricing page to review upgrades, or ask your company administrator about adding requests through the billing page. Diagnosis also has a per-user limit of 3 calls per minute and 100 per UTC day, in addition to your plan quota.

Can an assistant read another company’s data or manage my team?

No. Company history and saved-fix tools are restricted to the signed-in user’s organization. Past questions are restricted to the caller’s own history. No administration, billing-action, team-management, settings or document-management tools are exposed. Information returned to your chosen assistant is also subject to that provider’s data policies.

Do I need to share my password or an API key in chat?

No. Connect using OAuth sign-in with your Brixon account and review the access request before approving it. Never paste a password, session token or API key into a chat. If you do not want to grant access, cancel the approval request.

Can Brixon automatically mark an AI suggestion as a solved fix?

No. Saving a solved fix requires explicit technician confirmation that the repair was performed and solved the problem. A suggested cause is not a confirmed repair. Save the equipment, symptom, actual cause and work that resolved it only after verifying the outcome.

Can I use the calculators without an MCP subscription?

Yes. The public field tools at brixon.app/tools are free to use without signing in. Accessing those calculations through the MCP connection still requires a paid Brixon account. Both use the existing Brixon field formulas, with estimates that must be checked against manufacturer data and applicable codes.

Review Brixon’s security information and your assistant provider’s privacy terms before sharing company information through a connector.

Verify on site

Brixon offers diagnostic help, not a guaranteed fix. Start with free, easy checks. Verify estimates and advice against the equipment’s nameplate, manufacturer documentation and local codes. Stop when the work requires qualifications or safety precautions you cannot provide.

The first free question is on Brixon’s website, not through MCP.