Brixon helps your techs narrow down HVAC and BAS faults step by step, with sources shown when available, and keeps your team's solved fixes so nobody starts from zero.
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When a tech hits a fault they haven't seen, the first call goes to you or your senior tech, and two people stop working.
The symptom gets fixed but not the cause, and the customer calls back. That second trip is rarely billable.
Finding the right page in a long PDF, on a phone, in a mechanical room, is slow and easy to get wrong.
When a senior tech solves something, the rest of the crew usually never hears how.
Brixon helps your techs diagnose. It doesn't replace their judgment on the unit in front of them.
Error code, symptom or equipment name, typed or as a photo of the screen or nameplate.
Your company manuals and past solved fixes come first, then the web. Sources are shown when available.
Free, quick checks first, then readings, then more involved tests. Details that still need verification are flagged.
When a tech marks a job solved and writes what worked, Brixon can reuse it for similar questions across your company.
Fixes your techs mark as solved are kept company-wide and reused when a similar question comes in.
Upload manuals and PDFs once. Every member's questions search them, and team uploads land in a folder for review.
Invite techs, set roles, and remove access when someone leaves.
Set your own procedures and safety rules. Brixon applies them before general knowledge.
See how your team uses Brixon. A monthly report suggests training topics from solved and unsolved cases.
Junior techs get a structured starting point and past team fixes before they call a senior.
Works in any browser. Nothing to install.
Start your team's 14-day trialMonthly, per seat, cancel anytime.
Working solo? Field plan: $0.99 first month, then $2.99/month (30 requests).
Start your team's 14-day trial Try one question freeTry it on a real fault and judge the guidance yourself.
Start your team's 14-day trial Try one question free